Urban Pioneer Y5

Designed for daily commuting, the Urban Pioneer Y5 provides users with an unparalleled travel experience with its convenient design and lightweight folding function. Whether you are navigating busy city streets or facing changing traffic conditions, the Y5 can help you cope with it with ease with its light and flexible features. The simple folding design makes it effortless to store and carry, making it an ideal choice for convenient travel.

Shipping

Handling: within 24 business hours
International Express; arrives in about 28 days

* Your item will be shipped via FedEx / UPS, actual delivery time is out of our control. EKS is not responsible for delays caused by carrier negligence
Find in Shipping Details

We promise that every EKS electric scooter will be free from manufacturing defects in materials or workmanship.

All major components are covered by our worry-free warranty. Battery and frame warranty for 15 months. Ride system warranty for 9 months.More details can be found here.

Returns/Exchanges:
Application Deadline: 30 days after receipt
Returnable Items: New/Defective Product*/Severe Shipping Damage/Other Cases Approved by EKS

Refunds:
Non-shipping*: Full Refund
Defective Product: Full Refund
Customer Remorse: Return shipping and depreciation (if opened) will be deducted from the refund
*: Determining whether a scooter is a defective product shall be determined at the sole discretion of EKS.
View Full Return and Refund Policy